Hostess customer FAQs

What is Ziphosting?

Why is Hostess changing its name?

What website should I log into now?

Will hostess.com.au still work?

When will Hostess change its name to Ziphosting?

As a customer is there anything I need to do?

How can I find out more about this change?

Have you moved your technical service offshore to save costs?

Have you moved your customer service offshore to save costs?

What makes Ziphosting better than Hostess?

When did this change take place, I’ve never been notified about this?

Have my console login details changed?

How do I login to the console now?

Do I have to change my service to Ziphosting? Will my subscription services change?

Did Netregistry sell Hostess to Ziphosting?

Will Ziphosting be as cheap as Hostess?

What services have you removed?

Is VPS and Dedicated Hosting now available via Ziphosting?

Have you started to offer cPanel under Ziphosting?

What will happen to my outstanding invoices – they still say “hostess.com.au”?

Will Ziphosting abide by the terms and conditions of my Hostess contract?

Where will all the knowledgebase articles be now? Will I need to change my bookmarks?

Has the way I contact the support centre changed?

Can I get out of my contract early because of this change?

Will my name servers/DNS change?

Do I need to change my email settings?

Where can I subscribe for your Service Alerts RSS feed?

I want to buy cheap domain names, I’ll have to look elsewhere won’t I?

What happens when I try and renew my domain name/hosting services with Hostess?

Will the registrar name on my domain certificate change?

What price will I renew at?

Will my Domain Manager still work?

Will my current DNS configuration still work?

I want to buy cheap web hosting. I’ll have to look elsewhere wont I?

Do the inclusions in my web hosting package change?

I need ASP hosting, does this mean I have to find another provider?

The Ziphosting plan limits are very generous in comparison to Hostess, why?

I am currently utilising a Hostess web hosting plan, can I upgrade and will there be any downtime?

You are bundling hosting with your website builder, why are the plans considerably different?

What will appear on my bank statements now that you have changed names?

Have your payment methods changed?